Can’t find the answer you’re looking for? No problem! We're here to help with orders, shipping, subscriptions, refunds, or any other questions about your Biodynamic Coffee experience. Please reach out and we’ll get back to you as soon as possible!

biodynamic-coffee

Currently, we only ship within the United States and Canada. At this time, we do not offer international shipping to other countries.

Currently, we only ship within the United States and Canada. At this time, we do not offer international shipping to other countries.

Do you ship worldwide?

Shipping, Delivery & Tracking

Can I download copies of your lab tests?

Do you offer a lab-tested, Biodynamic decaf coffee?

Do you roast Biodynamic Coffee and Melk coffee in house?

How much caffeine does your coffee contain?

Do you offer a freshness guarantee?

Roast dates, expiry dates, and lot numbers

What’s the difference between Organic and Biodynamic?

Do you offer sample packs?

Can you grind my coffee for me?

What is “Specialty” grade coffee?

Do you have an Organic Decaf?

What is regenerative agriculture and how is it impacting coffee farming?

Why is ethical sourcing important in the coffee industry?

Is Melk coffee grown using regenerative agriculture?

What are the health benefits of drinking coffee?

Is your packaging eco-friendly?

Can I purchase Biodynamic Green Coffee as ground beans?

Lab Test Results, Coffee Education & Product Info

How do I sign-in / create an account?

Why does my coffee bag say "Whole Bean" if I ordered ground coffee?

I'm having trouble logging in

How do I update my email address?

Why isn’t my credit card working at checkout?

Ordering & Account Management

What is your shipping policy?

How do I track my order?

How long will it take to receive my order?

Do you ship to Hawaii?

How do I update the shipping address for my order?

Will I be charged tariffs or duties?

How do I manage my subscription?

Do you offer a first-time buyer discount?

What is the Coffee Perks program?

How do I use my Perks points?

Do you have a referral program?

Subscriptions & Loyalty Programs

How do I cancel my order?

What is your refund policy?

When will I get my refund?

Cancellations, Returns & Refunds

Do you offer wholesale accounts?

Wholesale Account

Do you ship worldwide?Updated 4 months ago