Roast dates, expiry dates, and lot numbersUpdated 2 months ago
We prioritize freshness and quality control. Every bag of coffee we ship is roasted in-house twice a week and includes specific tracking information to ensure you are getting the best possible coffee!
Where to find this information
You can find the Roast Date, Expiry Date, and Lot Number printed on a white sticker located on the bottom of your coffee bag.
Roast Dates & Shipping
We believe coffee is best enjoyed fresh.
Freshness Guarantee: We include the roast date on every single bag.
Shipping Timeline: Typically, your coffee will ship within one week of being roasted.
Our Guarantee: We guarantee that all coffee is shipped no later than two weeks from its roast date.
Expiry Dates & Shelf Life
While coffee is best consumed within the first few weeks of roasting for peak flavor, our coffee has a 7-month expiry date from the date of roasting when stored in a cool, dry place. Either in the resealable, ziplock packaging or in an airtight container.
In-House Roasting & Lot Numbers
Every batch is roasted in-house by our Head Roaster, Sash! We assign a unique Lot Number to every roast. This allows us to track the specific batch, the coffee used, and the roasting profile to maintain our high quality-control standards.
Need help with your order?
If you have any concerns about the quality of your coffee or if something doesn't seem right, we are here to help! To help us resolve the issue quickly, please contact our support team with the following:
A photo of the sticker on the bottom of the bag.
The Lot Number (found on that sticker).
The Roast Date.
Once we have this information, our team can look into the specific batch and make things right!