What is your refund policy?Updated a month ago

If you are not entirely satisfied with your purchase, we’re here to help. You can ask for a refund within 15 days of the delivery date of the product.

First-time purchases of 907g and/or 5lb bags of coffee are non-refundable, as well as Biodynamic® Green Coffee 907g. We recommend trying our 300g options first if you’re unsure about the coffee.

Please note: No more than 2 x 300g bags will be refunded under this policy.

If you received a damaged product, please notify us immediately for assistance.