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Ordering & Account Management

Get help with creating or signing into your account, updating details, and managing your orders.

How do I sign-in / create an account?

You can use this link to sign-in and/or create an account. One of the benefits of having an account is that it lets you accumulate and use your Perks points :)

I'm having trouble logging in

If you've already created an account and remember the email you used, you can use the "Forgot password?" feature. If you cannot remember the email you used, please contact customer support here

How do I update my email address?

Unfortunately, Shopify doesn’t allow customers to directly update their email addresses through their account settings. However, if you send us a quick email with your current and new email address, we’d be more than happy to make the update for you!

Why isn’t my credit card working at checkout?

If you’re having trouble completing your order with a credit card, here are a few troubleshooting steps that may help:. Verify Card DetailsDouble-check that the card number, expiration date, CVV, and billing address match what your bank has on file.